Is this legal advice?

No. It is plain wording for common choices, with a line naming the consumer rights your customers keep. Check it against the law where you trade.

Is anything I type sent to you?

No. It stays in this browser. Clear it with “Start again”.

Can the booking system apply these rules for me?

In our job management software each business sets the same choices once, and they are shown before anyone books and applied to each booking. Deposits are recorded by your staff when they are paid.

Free booking cancellation and no-show policy generator

Choose your notice window, what happens to a deposit and how no-shows are handled, and get a clear cancellation policy for your booking page. Free.

Cancellation policy

A deposit of $50 secures your booking.

Cancel at least 24 hours before the start and your deposit is refunded in full.
Cancel with less notice and your deposit is kept.
If nobody is there, or we cannot get in, within 15 minutes of the booked time, your deposit is kept.
If you move your booking with at least 24 hours’ notice, your deposit moves with it.

To cancel or move a booking, contact us by phone or email. Notice counts from when we receive it.

If we have to cancel, you will not be charged: we refund anything you paid in full and offer the next available time.

We may waive these terms for emergencies, illness or severe weather. Nothing in this policy limits rights you have under federal or state consumer law, including any cooling-off period that applies.

Show it before anyone books

A cancellation policy is only fair, and in many places only enforceable, if the customer saw it before booking. Put it on the booking page, in the confirmation and in the reminder.

Keep fees tied to your real loss

A fee far larger than what a late cancellation costs you can be an unfair term under consumer law in several countries. A deposit that becomes credit is a gentler option that still stops casual no-shows.

Reminders do more than fees

Most missed bookings are forgotten, not deliberate. A confirmation straight away and a reminder the day before, with an easy way to move the booking, prevent more no-shows than any fee.

Common questions

Is this legal advice?: No. It is plain wording for common choices, with a line naming the consumer rights your customers keep. Check it against the law where you trade.
Is anything I type sent to you?: No. It stays in this browser. Clear it with “Start again”.
Can the booking system apply these rules for me?: In our job management software each business sets the same choices once, and they are shown before anyone books and applied to each booking. Deposits are recorded by your staff when they are paid.

Scheduling in Primemgr

Put the right person on the right job, and see the day before it starts. Scheduling: how it works.

Start free trial See pricingCard needed. First charge on day 14.

Other free generators

Free Work Order Generator
Fill in the job, the site and the access notes, then print a work order with space for time, materials and the customer’s sign-off. Free, no sign-up.
Free Service Agreement Generator
Answer a few questions about the work, the visits and the price, and get a written service agreement to adapt and print. Free, no sign-up needed.
Free SOP Generator
Write a one-page standard operating procedure: purpose, when it applies, what you need, numbered steps and what done looks like. Free, no sign-up.
Free House Cleaning Checklist Maker
Pick the rooms and extras for a home and print a room-by-room cleaning checklist with tick boxes, including rotating deep-clean tasks. Free, no sign-up.
Free Cleaning Schedule Maker
Choose how often you visit and how many rotating groups you use, and get a dated cleaning rota that covers deep-clean tasks without long visits. Free.